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Article Editor

Contact Us

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Please fill out the contact form below and we will reply as soon as possible.

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Article Editor

  • Markdown and WYSIWYG Editor Types
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  • Overview: Article Editor Features
  • How To Create, Publish and Unpublish Articles
  • How To Insert Images And Videos
  • Troubleshooting Broken Images
  • How To Link Articles
  • How Article Commenting Works
  • How To Display Articles In Multiple Categories
  • Article Versions And Revisions
  • Auto-Publish And Expiration Dates
  • How to Create Internal Sections in Articles
  • How to Use Accordions and Tabs
  • Article Decision Trees
  • How to Convert Files to Articles via Drag & Drop
  • Overview: Table of Contents
  • Using AI to Automate Subtitle and Keywords
  • How To Remove Extra Formatting
  • How Does Find and Replace Work
  • How To Create Anchors Links
  • How to Embed Files into Articles
  • Article Review Process
  • Callout Blocks
  • Related Articles
  • What Are Keywords and How To Use Them
  • Files Manager
  • Editor's Activities Section
  • AI Article Request Feature

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Why is the knowledge base important?

With a knowledge base, you can allow your customers to self-help themselves, thus reducing your customer support by up to 60%. Furthermore, you can also have your team get instant answers to the questions they need without having to email themselves all using knowledge base software.

What is the purpose of a knowledge base?

The purpose of knowledge base software is to allow you to host your knowledge base/corporate wiki in one centralized 'hub'. Both your customers, and employees can now access information within seconds!

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