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English (US)
TR Turkish
LV Latvian
SE Swedish
CN Chinese
FI Finnish
DA Danish
Belarusian
IL Hebrew
Mongolian
N Traditional Chinese
MX Spanish (Mexico)
IT Italian
JP Japanese
CS Czech
SA Arabic
PL Polish
NL Dutch
DE German
ES Spanish
MS Malaysian
BE French (Belgium)
BE French (Belgium)
NO Norwegian
AU English (AUS)
AF Dari
BG Bulgarian
KR Korean
BR Portuguese (Brazil)
SO Somali
RU Russian
GB English (UK)
PT Portuguese
ER Tigrinya
BS Bosnian
FR French
Thai (Thailand)
Thai (Thailand)
Thai (Thailand)
Thai (Thailand)
TH Thai
TH Thai
TH Thai
TH Thai
US English (US)

Helpjuice Knowledge Base

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Popular Topics: Getting Started, Knowledge Base Settings, Article Editor, Swifty (In-App Widget),

Popular Articles

  1. Terms of Service
  2. Privacy Policy (GDPR Updated)
  3. How To Integrate 3rd-party Apps Into Your KB
  4. Single Sign On Authentication
  5. How can I export my questions, categories and other data?
  6. Main Layout
  7. How To Performe Searches Through API
  8. How To Retrieve Questions Through API
  9. How To Install Swifty

Getting Started

Get Started With Helpjuice In Under 30 minutes!

Knowledge Base Settings

Change Knowledge Base Access, Privileges & Users

Article Editor

Helpjuice Markdown & WYSIWYG Editor

Swifty (In-App Widget)

Swifty Is Helpjuice's In-App Widget

API V2 (OLD)

(OLD) Helpjuice.com API & How It Works

API V3

Helpjuice.com API & How It Works

Customization

Customizing The Look & Feel Of Your Knowledge Base

Billing / Subscription

Updating Billing Information & Invoices

GDPR

Helpjuice General Data Protection Regulation

Integrations

Integrate Helpjuice With Your Favorite Tools!

Video Tutorials

  • What is a Knowledge Base

    What is Knowledge Base
  • 1 min Intro Into Helpjuice

    Intro to Helpjuice
  • 15 min Helpjuice Demo

    Helpjuice Demo

Become a Knowledge Base Expert

Free 1-on-1 Training Session/Demo

Pick a time that suits you, and we'll help you understand not only how to apply knowledge management, but all Helpjuice tips and tricks!

Helpjuice Amazing Team
Book a Demo Now

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Helpjuice, Inc. is a registered US Corporation, EIN # 45-2275731

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Why is the knowledge base important?

With a knowledge base, you can allow your customers to self-help themselves, thus reducing your customer support by up to 60%. Furthermore, you can also have your team get instant answers to the questions they need without having to email themselves all using knowledge base software.

What is the purpose of a knowledge base?

The purpose of knowledge base software is to allow you to host your knowledge base/corporate wiki in one centralized 'hub'. Both your customers, and employees can now access information within seconds!

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