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Customization Guides

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  • Getting Started
    Users Accessibility New to Helpjuice? Start Here Content Management Multiple Languages/Translations & Localization Multilingual Knowledge Bases Analytics Video Tutorials
  • Customization
    Customization Guides
  • API V2
  • API V3
  • Article Editor
  • Swifty (In-App Widget)
  • Billing / Subscription
  • Authentication
+ More

Customization Guides

  • Overview: Customization
  • Shopify/Liquid Documentation
  • Shopify/Liquid Syntax
  • Standard Sections
  • Contextual Sections Guide / Custom (Category) Pages
  • How To Remove PDF/XLS/DOC Preview From Your Account
  • PDF Preview
  • How To Add Click To Zoom To Your Knowledge Base Images
  • Installing Google Analytics on Helpjuice
  • Content Preview

Theme Documents

  • Main CSS
  • Robot.txt
  • Main Layout
  • Index Page
  • Question Page
  • Category Page
  • Contact Us Page
  • Thanks Page

Liquid Code Snippets

  • Recently Updated Standard Section
  • Root Questions Standard Section
  • Categories Navigation Standard Section
  • Top Categories Standard Section
  • Popular Questions Standard Section
  • Looking up & Displaying Specific Category / Article information

Pages

  • Index Page Concept
  • Category Page Concept
  • Question Page Concept
  • Custom Login Page
  • Custom Invitation Emails

Liquid Templating Basics

  • Shopify/Liquid Global Objects
  • Shopify/Liquid Category Objects
  • Shopify/Liquid Question Objects
  • Shopify/Liquid Object Syntax
  • Shopify/Liquid Complete Objects Reference
  • Shopify/Liquid Logic Syntax
  • Shopify/Liquid Filter Syntax
  • Basic Customization Reference
  • Helpjuice's Template Engine
  • Looking up & Displaying Specific Category / Article information

Advanced Customization

  • How Can I Contextualize The Template?
  • Using Custom Inputs On Your Contact Form
  • Integrating Your Knowledge Base With Your Ticketing System
  • Displaying The Most Popular Questions
  • How To Show Different Number Of Questions On Homepage
  • Adding Custom CSS
  • Changing The Format/Output Of Search Results
  • Shopify/Liquid Variables and Objects Reference
  • Loops Examples
  • How To Fix Duplicated Content For SEO Improvement?
  • Displaying Categories as Carousel
  • Overview: Add Category Filter to Search a Form

Popular Articles

  1. Privacy Policy (GDPR Updated)
  2. Terms of Service
  3. Helpjuice API v3
  4. How To Integrate 3rd-party Apps Into Your KB
  5. Overview: Customization
  6. Main Layout
  7. How To Install Swifty
  8. Salesforce Integration
  9. How can I export my questions, categories and other data?

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Why is the knowledge base important?

With a knowledge base, you can allow your customers to self-help themselves, thus reducing your customer support by up to 60%. Furthermore, you can also have your team get instant answers to the questions they need without having to email themselves all using knowledge base software.

What is the purpose of a knowledge base?

The purpose of knowledge base software is to allow you to host your knowledge base/corporate wiki in one centralized 'hub'. Both your customers, and employees can now access information within seconds!

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