How to Customize Language-Specific Files
Learn how to effectively manage and customize knowledge base templates across multiple languages,
When managing a multilingual knowledge base, understanding how template customizations apply across different language versions is crucial. Not all modifications impact every language equally.
Templates in a knowledge base management system are typically divided into two primary categories:
-
Global Templates: These are universal settings that apply across all language versions
- CSS stylesheets
- JavaScript files
- Robots.txt configuration
-
Language-Specific Templates: Customizations unique to individual language implementations
- Index page layout
- Question category pages
- Contact pages
- Author pages
- Thank you pages
When you modify HTML code templates, changes might initially appear only in the default language. To ensure comprehensive updates across all language versions, you'll need to:
- Verify the specific template you're editing
- Check if the modification is global or language-specific
- Apply changes to each relevant language template
Always confirm your changes are reflected in the intended language versions before publishing.