Articles are used to provide a deeper understanding of a topic and help to keep an organized structure on your knowledge base.
When you create a new article, it is automatically saved as a Draft and will not be published until you click the PUBLISH button, located in the upper right corner of the article editor
To create an article:
- Click the + sign in the side panel or click New Article in the upper right corner of your Dashboard
- That's it! You can start writing content
Draft Articles
Drafts are not indexed by the Helpjuice search engine and will not be shown to users who are using your knowledge base. You can work on a Draft Revision until it is ready to be published and the results can be previewed by clicking on the button.
Ready to publish? Take a look at the section below
Publishing Draft Articles
If you want to publish the content, all you have to do is click PUBLISH and the article will be available to your users.
To view the published version, simply click on the button on the top-right of the page.
Unpublishing Articles
If you no longer want the article to be published and want to remove it from the public view, you can simply click the button!