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Helpjuice Knowledge Base

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Video Tutorials

  • What is a Knowledge Base

    What is Knowledge Base
  • 1 min Intro Into Helpjuice

    Intro to Helpjuice
  • 15 min Helpjuice Demo

    Helpjuice Demo
  • Helpjuice: Real-Time Knowledge Base Activities

    Helpjuice: Real-Time Knowledge Base Activities
  • Helpjuice: Knowledge Base Analytics

    Helpjuice: Knowledge Base Analytics
  • Helpjuice: Knowledge Base Article Planner

    Helpjuice: Knowledge Base Article Planner
  • Helpjuice: Restoring & Backing up your Knowledge base

    Helpjuice: Restoring & Backing up your Knowledge base
  • Helpjuice: Customizing Your Knowledge Base Look

    Helpjuice: Customizing Your Knowledge Base Look
  • Helpjuice: Knowledge Base Article Editor

    Helpjuice: Knowledge Base Article Editor
  • Helpjuice: Importing Content From An Existing Knowledge Base Platforms

    Helpjuice: Importing Content From An Existing Knowledge Base Platforms
  • Helpjuice: Knowledge Base Settings – Configurability

    Helpjuice: Knowledge Base Settings – Configurability
  • Helpjuice: Localizing/Translating Your Knowledge Base with 1 Click!

    Helpjuice: Localizing/Translating Your Knowledge Base with 1 Click!
  • Helpjuice: Managing Users in Your Knowledge Base

    Helpjuice: Managing Users in Your Knowledge Base
  • Helpjuice: Dashboard – Managing your knowledge base content

    Helpjuice: Dashboard – Managing your knowledge base content
  • Helpjuice: Uploading Files in Your Knowledge Base

    Helpjuice: Uploading Files in Your Knowledge Base
  • Helpjuice: What is Helpjuice? What is knowledge base software?

    Helpjuice: What is Helpjuice? What is knowledge base software?
  • McLean Financial Services Company 2x Training Effectiveness With Helpjuice

    McLean Financial Services Company 2x Training Effectiveness With Helpjuice
  • Virgin Mobile Delivering 40% More Self-Service Support To Customers With Helpjuice

    Virgin Mobile Delivering 40% More Self-Service Support To Customers With Helpjuice

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Why is the knowledge base important?

With a knowledge base, you can allow your customers to self-help themselves, thus reducing your customer support by up to 60%. Furthermore, you can also have your team get instant answers to the questions they need without having to email themselves all using knowledge base software.

What is the purpose of a knowledge base?

The purpose of knowledge base software is to allow you to host your knowledge base/corporate wiki in one centralized 'hub'. Both your customers, and employees can now access information within seconds!

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