Editing users is fairly simple and can be done through the Dashboard or via APIv3:

Through the Dashboard

Edit Individual User

1. Log Into Helpjuice
2. Click on the Users button 
3. Hover over the user you would like to edit
4. Click on the pencil Edit button
5. Update all necessary information and click on the Edit User button

Edit Multiple Users

You can also edit the Job Title, User Role, and Group in bulk! 

1. Log Into Helpjuice
2. Click on the Users button 
3. Select the users you would like to update 
4. Update the Job Title, User Role, and/or Group.
5. Click on the Edit User button to confirm:

Using API v3

To edit a user using the Helpjuice API, you can follow the instructions below:

Edit a User

• HTTP Method: PUT
• URL: https://<your-subdomain>.helpjuice.com/api/v3/users/:id

Replace <your-subdomain> with your subdomain and :id with the ID of the user you want to update. You can find their ID in the Users file – learn how you can export it in the How To Export Your Helpjuice Data Help Article.

Authentication

Fields

Example Request

1. API Endpoint

PUT https://<your-account>.helpjuice.com/api/v3/users/123

2. Request Body

In the body of the request, you should include the user data you want to update in JSON format. Here is an example of the body:

{
 "user": {
   "first_name": "John",
   "last_name": "Doe",
   "email": "john@doe.com",
   "role_id": "admin",
   "group_ids": [1, 2]
 }
}