Global files

The following files are unique per account and are applied to all language sections:

Main CSS

Is the CSS stylesheet, this basically defines the looks on your page, by default it is already normalized, and ready to use on your knowledge base, you can create new CSS rules to customize it aswell as erase old ones.

Main JS

Some of the KB already have a Main JS with some instructions although the newer users might find it empty. This document can be used to change the interactions with your Helpjuice KB, new funcionalities and custom redirections.

Robots.txt

This is the txt archive used by Search Engines such as Google, Bing and Yahoo. You can choose which folders will be crawled by them, and which wont.

Language Specific Files

The following files are language-specific - which means that each active language will have its own copy of these files. You can switch the language using the dropdown:

Main Layout

This documents defines most of the looks on your KB, this archive is loaded for every single page, the liquid tags that define which layout parts will be loaded acording to where the user is.

Index Page

Your Splash screen, the first visited page, all the content defined on this document shows up when you access your Helpjuice KB.

Question Page

This page is loaded specifically when a user access a question, over the index, category, search or any other way, if is a question it uses this layout.

Category Page

Can be accessed over the Index Page, or by breadcrumbs slugs. This layout refers to all the category pages, subcategories included.

Contact Page

This can only be accessed over a direct link or a button to “contact support” or “contact us”, this form sends the info to the mail registered on the settings, although it is not the same form that appears when no search results were found.

Thanks Page

The page that comes up after sending the contact form.