Helpjuice user roles control what users can and cannot do on your knowledge base. This includes customization, access to analytics, writing/editing content, adding user and more!

What are User Roles?

Helpjuice provides five user roles, which help maintain your knowledge base.

1. Super Administrator - Has access to everything! Even to private content.
2. Administrator - Has full access to customization, analytics, adding content, adding users and all other administrative options.
3. Collaborator - Only have access to creating, editing and publishing articles.
4. Draft Writer - Only have access to creating and editing articles. Draft Writers cannot publish any articles, only submit them for review. 
5. Internal Viewer - Only has access to viewing content.