Introduction

Expanding your team or adjusting roles within your Helpjuice knowledge base? Adding new users is a critical step in ensuring everyone has the access they need. However, it’s important to note that not everyone has the capability to add new users. This privilege is reserved exclusively for those with Super Administrator or Administrator roles. Additionally, you must be logged into your Helpjuice account with perform this function. Follow this guide to seamlessly add users and ensure your team can fully leverage the power of Helpjuice.

Not sure which user role to choose? Please take a look here.

If you receive a message saying that is not possible to add more users, you would need to upgrade your plan.