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Helpjuice uses cookies to improve user experience, provide secure authentication, and help our team analyze how our platform is used. This article explains the types of cookies we use, what they do, and how you can manage them. In this article, you’ll learn: What types of cookies are used in Helpjuice How cookies support authentication and user sess
When choosing a Helpjuice plan, one of the key differences is the amount of file storage included. File storage is the space available for uploading documents, images, and other files into your knowledge base. Here’s a quick breakdown of the limits by plan: Knowledge Base Includes 12 GB of storage. AI-Knowledge Base Includes 24 GB of storage.
At Helpjuice, we value the power of community and the impact that word-of-mouth can have in spreading the benefits of our knowledge base solutions. To show our appreciation for your trust and support, we've designed a Referral Pricing Program that not only benefits you but also helps us grow alongside your networks. How It Works Our Referral Program
Understanding who is considered a “user” in Helpjuice is key to managing your subscription and ensuring accurate billing. This article defines what roles count, how internal viewers are handled, and how Single Sign-On (SSO) impacts your user count. In this article, you’ll learn: What qualifies as a user in Helpjuice Whether customers (people viewing