Overview: Article Planner
- Getting Started
- API V2
- API V3
- Article Editor
- Swifty (In-App Widget)
- Billing / Subscription
Table of ContentsWhy should I use this feature? How do I Enable/Disable this feature? Accessing the Article Planner
The Article Planner is like a Trello for your knowledge base AND you can take article requests from contact form submissions and decide whether you'd like to have that article appear on your knowledge base.
Why should I use this feature?
Article requests are a fantastic way for you to keep track of all unfound/requested articles that are flowing through your knowledge base, which you could very easily convert into an article available, simply by dragging & dropping the Article Request into a Draft Article.
Think of it as a Trello for all knowledge-based ideas.
How do I Enable/Disable this feature?
To enable this feature:
- Click on your Profile Picture > Settings
- Click on Contact Form/Article Requests and turn on/off Add contact form submissions as new article requests
- If you enable the Only allow article requests from logged-in users option, only contact form submissions from logged-in users will be added as article requests
Accessing the Article Planner
- Access your Dashboard
- Click on the Article Planner option