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Omar

Omar Ragheb

omar.ragheb@helpjuice.com

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AI Article Request Feature

Published January 13th, 2025 by Omar Ragheb

The AI Article Request feature in Helpjuice helps you identify content gaps and generate new articles quickly. Whether you submit requests manually or let AI automatically spot missing information, your knowledge base stays complete and up-to-date. In this article, you’ll learn: How to create article requests manually or via AI How to respond to art

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With a knowledge base, you can allow your customers to self-help themselves, thus reducing your customer support by up to 60%. Furthermore, you can also have your team get instant answers to the questions they need without having to email themselves all using knowledge base software.

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The purpose of knowledge base software is to allow you to host your knowledge base/corporate wiki in one centralized 'hub'. Both your customers, and employees can now access information within seconds!

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