How To Archive And Unarchive Content
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
- Getting Started
- API V2
- API V3
- Article Editor
- Swifty (In-App Widget)
- Billing / Subscription
With the Archive feature, you can have individual/multiple articles or categories go into Archive mode.
When Archived, the content won't appear in your knowledge base or search results, and won't be accessible unless via a direct link.
Archiving Multilple Categories/Articles
To archive multiple Articles/Categories:
- Select the desired Articles/Categories
- Click Actions > Archive
This content will be located on your Dashboard, in the Archived section
Archiving Articles In The Article Editor
You can also archive individual articles directly in the article editor
- Click New Article or edit an existing article
- Click More > Add to Archive or Unarchive