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How To Restore Deleted Content

Learn how to recover deleted articles and categories from your Knowledge Base.

Written by Amanda Stançani

Updated at September 26th, 2024, by Ivanna Parra

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Table of Contents

Restoring Deleted Articles Restoring Deleted Categories

Have you ever deleted an article by accident? Don't worry, it happens!

Restoring Deleted Articles

Every time a question is deleted, an activity is registered on the Activities page.

  • Access your Dashboard
  • Go to the Activities section
  • Locate the Article and click Undo

That's it! The question will be restored to where it was.

Restoring Deleted Categories

If you delete a category, all articles will be listed on your Dashboard. 

  • Create a new category
  • Select the articles
  • Click Actions > Move to and move them to the correct location
deleted articles deleted restore how do i how to undo removed recover

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