How To Restore Deleted Content
Learn how to recover deleted articles and categories from your Knowledge Base.
Written by Amanda Stançani
Updated at May 14th, 2025, by Amanda Stançani
Have you ever deleted an article by accident? Don't worry, it happens!
Restoring Deleted Articles
Every time a question is deleted, an activity is registered on the Activities page.
- Access your Dashboard
- Go to the Activities section
- Locate the Article and click Undo
That's it! The question will be restored to where it was.
Deleted articles remain in the Activities section for up to 90 days before being permanently deleted.
Restoring Deleted Categories
If you delete a category, all articles will be listed on your Dashboard.
- Create a new category
- Select the articles
- Click Actions > Move to and move them to the correct location