US English (US)
BS Bosnian

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Book a Demo
  • Product Updates
  • Contact Us
English (US)
US English (US)
BS Bosnian
  • Home
  • Article Editor

Editor's Activities Section

Track and manage article-specific actions with the editor's activities section

Written by Ivanna Parra

Updated at October 11th, 2024, by Amanda Stançani

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Getting Started
    Users Accessibility New to Helpjuice? Start Here Content Management Multiple Languages/Translations & Localization Multilingual Knowledge Bases Analytics Video Tutorials
  • Customization
    Customization Guides
  • API V2
  • API V3 and Webhooks
  • Article Editor
  • Billing / Subscription
  • Authentication
  • Pricing
  • Swifty AI Chatbot
  • Swifty AI Helpbar
  • What's New
+ More

Table of Contents

What is the Editor's Activities Section? Why is the Activities Section Important? Tracked Actions in the Activities Section Filtering Activities

What is the Editor's Activities Section?

The Article Editor's Activities section is a log that tracks all actions performed specifically within the editor of a single article. Unlike the general activities section, which provides a history of actions across all articles in the Knowledge Base, this section focuses on a single article. It records detailed changes such as uploads, edits, and publishes, making it easier to monitor and manage the progress and updates of that particular article.

Why is the Activities Section Important?

This section helps maintain transparency and a clear overview of who made changes, when they occurred, and what specific actions were taken. By keeping a detailed history of an article’s evolution, you can ensure that the content stays aligned with organizational standards and track edits or updates that were made over time.

Tracked Actions in the Activities Section

The following activities are tracked within the Article Editor Activities section:

  • Uploads – Track file or media uploads related to the article.
  • Comments – Monitor when and who left comments on the article.
  • Keywords – Keep track of keyword additions or edits.
  • Views – See when an article was viewed in the editor.
  • Reads – Track reads from users within the editor.
  • Publishes – Record when the article was published and by whom.
  • Unpublishes – Track when an article was unpublished.
  • Archives – See when and by whom an article was archived.
  • Unarchives – Monitor when an article was restored from the archive.
  • Edits – Record any edits or changes made to the article’s content.

Filtering Activities

The Article Editor Activities section allows you to filter activities in two main ways:

  • By user – Filter activities by the user who performed the action.
  • By action – Filter activities based on the specific action (e.g., uploads, comments, edits, etc.).
activities actions editor actions tracking

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • How To Create User Groups
  • How to Create Categories and Subcategories
  • How to Create Article/URL Redirects
  • Troubleshooting: Broken Images

Copyright © 2025 - Helpjuice

Helpjuice, Inc. is a registered US Corporation, EIN # 45-2275731

Download W9
  • Help
  • Features
  • Pricing
  • About
  • Careers
  • Customers
  • Blog
  • Case Studies
  • Resources
  • Knowledge Base Examples
  • Privacy Policy
  • Terms of Service

Why is the knowledge base important?

With a knowledge base, you can allow your customers to self-help themselves, thus reducing your customer support by up to 60%. Furthermore, you can also have your team get instant answers to the questions they need without having to email themselves all using knowledge base software.

What is the purpose of a knowledge base?

The purpose of knowledge base software is to allow you to host your knowledge base/corporate wiki in one centralized 'hub'. Both your customers, and employees can now access information within seconds!

Made with from Miami, Bosnia, Morocco & Brasil

+1 (833) 387 3877 support@helpjuice.com
Expand