How To Create Categories / Subcategories
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- Getting Started
- Knowledge Base Settings
- Article Editor
- Swifty (In-App Widget)
- API V2 (OLD)
- API V3
- Billing / Subscription
Categories & Subcategories are an excellent way to maintain an organized structure and help users find what they are looking for!
Creating categories is super simple!
- Access your Dashboard
- Click on > New Category or on the New Category icon
You can create as many levels as you like. To add a subcategory:
- Open the category you want the subcategory to appear in
- Click on > New Category
To understand how Accessibility works, take a look at this article.