August: Huge New AI Update & Improved Features
Get Instant Answers with Swifty
Meet Swifty, our AI Chatbot & Helpbar that delivers instant, accurate answers to your questions. Simply ask or search, and Swifty will provide a direct response in seconds.
Customize Your Knowledge Base in Clicks
Say hello to the Advanced Visual Editor—no coding required! Transform your Knowledge Base with just a few clicks: hover over any element and make it your own.
More improvements & fixes
- Internal Viewers Access Update: Internal Viewers can no longer access the Activity Log in the Article Editor.
- Change of Default Role for New Users: New users are now assigned the default role of Internal Viewer instead of Super Administrator.
- ID Removed From Slug Generation: We’ve improved slug generation by removing the ID from the process.
- File Upload via URL: Upload files directly from a URL in the Files Manager.
- Helpjuice/Salesforce Integration Search: Search for articles seamlessly in the Helpjuice/Salesforce Integration.
- Collaborator Document Import Issue: Collaborators can now import documents.