Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Book a Demo
  • Product Updates
  • Contact Us
  • Home
  • Getting Started
  • Content Management
  • Article Planner

How To Move Articles Between Columns in the Article Planner

Easily manage article workflow in the Article Planner

Written by Amanda Helpjuice

Updated at September 29th, 2025, by Amanda Helpjuice

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Getting Started
    Managing Users Permissions & Accessibility Content Management Analytics Video Tutorials
  • Article Editor
  • Swifty AI
  • Languages & Translations
  • Settings
    User Settings User Behavior Knowledge Base Settings Custom Domain
  • Authentication
  • Customization
    Customization Guides
  • API & Webhooks
    API V3 API V2
  • Billing / Subscription
+ More

Table of Contents

How to Move Articles Between Columns Actions Performed When Moving Articles Converting Article Requests to Draft Articles Submitting Articles for Review Publishing Articles Unpublishing Articles Who Can Move Articles Best Practices

Helpjuice’s Article Planner lets you move articles between workflow stages efficiently. Sending articles to the Articles in Review column ensures your team can review content before publishing, keeping your knowledge base accurate and up-to-date.

In this article, you’ll learn:

  • How to move articles to the Articles in Review column
  • Which roles can move articles
  • Tips for managing article workflow

How to Move Articles Between Columns

Moving articles between columns in the Article Planner is straightforward. Here’s how to do it:

  1. Access the Article Planner: From your dashboard, click on the Article Planner section.
  2. Find the Article: Locate the article or request you want to move in its current column (Article Requests, Draft Articles, Articles in Review, or Published Articles).
  3. Drag and Drop:
    • Click and hold the article you want to move.
    • Drag it over to the target column.
    • Release the article to drop it into the new column.

This action is quick and allows you to easily move articles as they progress through different stages of development.

Actions Performed When Moving Articles

When you move an article between columns, specific actions are triggered depending on the destination column. Here’s a breakdown of what happens:

Converting Article Requests to Draft Articles

Moving a request from the Article Requests column to the Draft Articles column will automatically convert the request into a draft article.

 
 

Submitting Articles for Review

Moving an article from either the Draft Articles or Published Articles column to the Articles In Review column will display the article in the To Review section. For more information on how the review process works, see Article Review Process.

 
 

Publishing Articles

When you move an article from the Draft Articles or Articles In Review columns to the Published Articles column, it will be published, making it available to your Knowledge Base users. For details on how to set the proper accessibility, see Overview: Accessibility.

 
 

Unpublishing Articles

Moving an article from the Published Articles column to the Draft Articles column will unpublish the article, removing it from the live site.

 
 

Who Can Move Articles

Previously, only Draft Writers could send articles to review. Now, any role in your knowledge base can move articles to the Articles in Review column, making the workflow more flexible.

Best Practices

  • Move articles to review as soon as content is ready for evaluation.
  • Ensure reviewers know which articles are in the review queue.
  • Use clear naming conventions for drafts to avoid confusion.
  • Monitor the review column regularly to keep content moving efficiently.
to review articles in review stick move moving drag and drop article planner

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • How to Move Categories or Articles to a Different Folder
  • What Are Categories in Helpjuice?
  • How to Upvote or Downvote Questions via API

Copyright © 2025 - Helpjuice

Helpjuice, Inc. is a registered US Corporation, EIN # 45-2275731

Download W9
  • Help
  • Features
  • Pricing
  • About
  • Careers
  • Customers
  • Blog
  • Case Studies
  • Resources
  • Knowledge Base Examples
  • Privacy Policy
  • Terms of Service

Why is the knowledge base important?

With a knowledge base, you can allow your customers to self-help themselves, thus reducing your customer support by up to 60%. Furthermore, you can also have your team get instant answers to the questions they need without having to email themselves all using knowledge base software.

What is the purpose of a knowledge base?

The purpose of knowledge base software is to allow you to host your knowledge base/corporate wiki in one centralized 'hub'. Both your customers, and employees can now access information within seconds!

Made with from Miami, Bosnia, Morocco & Brasil

+1 (833) 387 3877 support@helpjuice.com
Expand