Categories are a great way to organize the content and keep a clean structure on your knowledge base. They help users navigate to similar topics and find what they are looking for. With Helpjuice you can create, edit, move, customize categories and much more!

Let's see an example:

This is how your Dashboard looks like when you don't organize the content into folders. It doesn't look good, right?

Now, let's organize the content into folders - one for each customer.

See? It's much easier to find what you are looking for!