How can I export my questions, categories and other data?
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
- Getting Started
- Knowledge Base Settings
- Article Editor
- Swifty (In-App Widget)
- API V2 (OLD)
- API V3
- Billing / Subscription
You can export your data by using the following links:
- Categories: https://YOUR_SUBDOMAIN.helpjuice.com/api/categories.xls
- Questions: https://YOUR_SUBDOMAIN.helpjuice.com/api/questions.xls
- Answers: https://YOUR_SUBDOMAIN.helpjuice.com/api/answers.xls
- Searches: https://YOUR_SUBDOMAIN.helpjuice.com/api/searches.xls
You can also retrieve data in other formats, like CSV and JSON. To learn more about this, check this page.
Note that, for questions and answers, up to 250 records will be exported at a time, but you can export up to 1000 records by request by using the limit query parameter. If you want to export all your records, you will have to paginate several requests. For example:
And so forth.