How can I export my questions, categories and other data?
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- API V3
- API V2 (OLD)
- Article Editor
- Knowledge Base Settings
- Getting Started
- Swifty (In-App Widget)
- Billing / Subscription
You can export your data by using the following links:
- Categories: https://YOUR_SUBDOMAIN.helpjuice.com/api/categories.xls
- Questions: https://YOUR_SUBDOMAIN.helpjuice.com/api/questions.xls
- Answers: https://YOUR_SUBDOMAIN.helpjuice.com/api/answers.xls
- Searches: https://YOUR_SUBDOMAIN.helpjuice.com/api/searches.xls
You can also retrieve data in other formats, like CSV and JSON. To learn more about this, check this page.
Note that, for questions and answers, up to 250 records will be exported at a time, but you can export up to 1000 records by request by using the limit query parameter. If you want to export all your records, you will have to paginate several requests. For example:
And so forth.