How To Display Articles In Multiple Categories
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- Getting Started
- Knowledge Base Settings
- Article Editor
- Swifty (In-App Widget)
- API V3
- API V2 (OLD)
- Billing / Subscription
The Also Display In feature allows you to display articles in multiple categories without having to copy/paste the content. Any changes made to the article will be automatically displayed in all categories where the content is also displayed in.
Displaying Articles In Multiple Categories
To use this feature:
- Click New Article or edit an existing article
- Click Categories
- In the Main Category tab, select a new Main Category (if necessary)
- Click Also Display In and choose where the content should be also displayed in
In your Dashboard, you can easily see if the article is displayed in multiples categories. Just hover over the folder icon and all locations will be shown.
Support Home is not considered a Main Category. If you have an article in Support Home and try to also display it in a new category, the article will be moved to that category.