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Overview: Article Editor Features

Written by Amanda Stançani

Updated at February 11th, 2021

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  • Getting Started
    Users Accessibility New to Helpjuice? Start Here Content Management Multiple Languages/Translations & Localization Multilingual Knowledge Bases Analytics Video Tutorials
  • Customization
    Customization Guides
  • API V2
  • API V3
  • Article Editor
  • Swifty (In-App Widget)
  • Billing / Subscription
  • Authentication
+ More

With a very intuitive interface and powerful features, our article editor allows you to create incredible structures in your documents!

Toolbar Overview

The editor toolbar contains several options that you will find useful for editing your article - including Advanced Editing (Code View mode).

With Helpjuice, you have the ability to:

  • Insert Colors
  • Insert Emoticons
  • Change Font-size
  • Add Unordered/Ordered Lists
  • Increase/Decrease indent
  • Insert Images
  • Insert Links
  • Insert Files
  • Insert Horizontal Lines

  • Insert Internal Block
  • Insert and Embed Videos
  • Insert Tables
  • Insert Quotes
  • Insert Articles
  • Insert Info Blocks
  • Insert Tabs/Accordions
  • Insert Decision Trees
  • Switch to Code View mode (HTML)

editor features options toolbar features

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  • Troubleshooting: Broken Images

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With a knowledge base, you can allow your customers to self-help themselves, thus reducing your customer support by up to 60%. Furthermore, you can also have your team get instant answers to the questions they need without having to email themselves all using knowledge base software.

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