How To Index Article Attachments In Searches
Enable search indexing for PDF attachments to improve search accuracy in your Knowledge Base
Written by Amanda Helpjuice
Updated at August 8th, 2025, by Ivanna Parra
Table of Contents
What is the Article Attachments Indexing Feature? How to Enable Article Attachments Indexing Important Notes About Indexing PDF AttachmentsWhat is the Article Attachments Indexing Feature?
This feature allows you to extend search functionality within your Helpjuice knowledge base by indexing not only the article's title, subtitle, text, and keywords, but also the content of attached PDF files. By enabling this feature, users will be able to find relevant information within the text of attached PDFs when performing searches in your knowledge base.
How to Enable Article Attachments Indexing
To start indexing the content of your PDF attachments in searches, follow these steps:
- Click on your Profile Picture in the upper-right corner.
- Go to Settings > Article Settings.
- Toggle on the option for Index Article Attachments In Searches.
- Click Save Changes.
Important Notes About Indexing PDF Attachments
There are a few key considerations to keep in mind when using this feature:
- Previously Attached PDF Files: PDF files that were attached to articles before you enabled this feature will not automatically be indexed. To make them searchable, you will need to republish the article.
- Partial Indexing for Large PDFs: Due to size limitations, Helpjuice indexes only the first 7KB of text from your PDF attachments. Images within PDFs are not indexed, so only text content is searchable.