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Zapier Integration

Connect Helpjuice to thousands of apps with the Zapier.com Integration

Written by Emil Hajric

Updated at February 12th, 2025, by Amanda Stançani

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  • Getting Started
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Table of Contents

You'll have amazing integrations such as

Zapier is a powerful automation tool that connects your favorite applications, allowing you to streamline workflows and automate repetitive tasks without any coding. With Zapier, you can create "Zaps" that automatically move data between applications and trigger actions based on specific events. Whether you want to integrate Helpjuice with your CRM, email marketing platform, or project management tool, Zapier makes it easy to set up automated processes that save you time and enhance productivity. 

By connecting Helpjuice to over 1,000 apps, you can maximize the efficiency of your knowledge base and ensure that information flows seamlessly across your organization.

You'll have amazing integrations such as

Google Docs
Google Sheets
Microsoft Teams
Trello
Pipedrive
Intercom
Asana
Jira
HubSpot
Airtable
Monday.com
Notion
ClickUp
GitHub
Dropbox
OneDrive
Evernote
Confluence
Zoho CRM
Typeform
Wufoo
Google Forms
Mailchimp
Constant Contact
ActiveCampaign
Campaign Monitor
Stripe
PayPal
 

Get started here → Install Zapier Integration.

With this integration, you can:

  • Automatically reply to support emails with relevant knowledge base articles based on the email content.
  • Automatically create knowledge base articles from Google Drive whenever a new file is added.
  • Automatically update your knowledge base based on a spreadsheet.
  • Automatically update spreadsheet records when a knowledge base article is created.

Set Up Instructions:

  1. Log in to your Zapier account (sign up if you don't have one).
  2. Log in to your Helpjuice account.
  3. Go to Settings and copy your API key (see how).
  4. Visit our Zapier Helpjuice Installation Page.
  5. Click on “Accept Invite & Build A Zap”.
  6. Build your Zap!

Sample Video of a Helpjuice Zap:

 

connect automate zapier

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Why is the knowledge base important?

With a knowledge base, you can allow your customers to self-help themselves, thus reducing your customer support by up to 60%. Furthermore, you can also have your team get instant answers to the questions they need without having to email themselves all using knowledge base software.

What is the purpose of a knowledge base?

The purpose of knowledge base software is to allow you to host your knowledge base/corporate wiki in one centralized 'hub'. Both your customers, and employees can now access information within seconds!

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