How To Set The Default Knowledge Base Language
Learn how to easily establish the default language for your knowledge base
Written by Amanda Stançani
Updated at October 11th, 2024, by Amanda Stançani
Table of Contents
What is the Default Language and What Does It Do? How to Set the Default Knowledge Base Language Troubleshooting: All My Content is Missing!What is the Default Language and What Does It Do?
The default language is the primary language of your Knowledge Base. Here’s what it means:
- When someone visits your Knowledge Base without specifying a language (for example, by not using a language attribute in the URL), the default language will be shown automatically.
- If you enable your Knowledge Base in multiple languages, the default language will serve as the primary language from which you can sync content to other languages. This makes it easier to manage and update content across different languages.
How to Set the Default Knowledge Base Language
When you access your Helpjuice Dashboard (your-subdomain.helpjuice.com/dashboard), you’ll be taken to the language that’s set as the default.
To set or change your default language, follow these steps:
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Go to Settings:
- Click on your profile picture in the top-right corner, then select Settings.
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Select Your Default Language:
- Navigate to the Languages & Translations (KB Localization) section.
- Choose your desired default language from the list.
And that's it! Your Knowledge Base will now display in the selected default language by default.
Troubleshooting: All My Content is Missing!
If you go to your Dashboard and all your content seems to be missing, you might be viewing the wrong language. You can easily switch between languages by clicking the language icon (the first icon) in the left-hand menu to access your desired language:
