The Allowed IPs feature allows you to control access to your knowledge base by restricting it to specific IP addresses. This ensures that only users coming from approved networks or locations can view your content.

How to Whitelist IPs

Follow the steps below to set up allowed IPs:

1. Go to Profile Settings: Click on your Profile Picture in the top-right corner and select Settings.
2. Access the Accessibility & Privacy Section: In the settings menu, click on Accessibility & Privacy.
3. Add Allowed IPs: In the Allowed IPs section, list the IP addresses that should have access to your knowledge base. Enter one IP address per line.
4. Save Your Changes: Once you've added the necessary IPs, save the changes to enforce the restriction.

What Happens When an IP is Not Whitelisted?

If a user tries to access your knowledge base from an IP that is not whitelisted, they will be redirected to a 404 error page. This means they will not be able to view any content unless their IP is added to the allowed list.