Slack Integration Video
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
- Getting Started
- API V2
- API V3
- Article Editor
- Swifty (In-App Widget)
- Billing / Subscription
Table of ContentsAdding Helpjuice to Slack Using the Helpjuice Slack Integration Easy Search and Share Instantly Turn a Conversation into a KB Article Keep up to Date with Growing Knowledge Inside Your Team Conclusion
Adding Helpjuice to Slack
You can add Helpjuice to Slack by clicking here.
Once you've signed in to your Slack workspace and authorized Helpjuice to access your Slack workspace, you'll be ready to start using our Helpjuice Slack integration.
Using the Helpjuice Slack Integration
Easy Search and Share
With our Slack Integration, you can instantly search your Helpjuice articles and share them with your team – all via Slack. To do this, simply type /helpjuice in the message box, followed by the topic you want to search for.
Helpjuice will then display a list of relevant articles for you to choose from. All you need to do is select the article you want to share, and it will be automatically posted in the channel.
Instantly Turn a Conversation into a KB Article
A lot of knowledge is created and consumed in slack - Helpjuice lets you capture it in 2 clicks. With our Slack integration, you can turn conversations into knowledge base articles simply by highlighting the text and in 2 clicks.
The article will be created with the text you highlighted and posted in the channel. You can then further edit the article in Helpjuice.
Keep up to Date with Growing Knowledge Inside Your Team
Always be aware of new knowledge available within your organization with the Helpjuice Slackbot. Helpjuice will automatically notify you of any important changes happening in your knowledge base.
You can easily customize the type of notifications you want to receive, the channels the notifications should go to, and the frequency of the notifications.
By integrating Helpjuice with Slack, you can quickly and easily search and share articles, turn conversations into knowledge base articles, and keep up to date with changes in your knowledge base. To get started, click here to add Helpjuice to Slack and start using our integration today!