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How to Integrate Helpjuice with Microsoft Teams

Access, create, and share Helpjuice articles directly from Microsoft Teams

Written by Denis Omerovic

Updated at October 17th, 2025, by Amanda Helpjuice

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Table of Contents

How the Integration Works Requirements Installation Best Practices

The Helpjuice integration for Microsoft Teams allows you to instantly access, create, and share your team’s Helpjuice articles without leaving Teams. It helps your organization centralize knowledge and streamline communication across departments.

In this article, you’ll learn:

  • What the Helpjuice Microsoft Teams integration does
  • How it helps reduce onboarding time
  • What’s required to use the integration
  • Where to get the integration

How the Integration Works

Teams using the Helpjuice Microsoft Teams integration experience a 40% reduction in employee onboarding time, as they can access important knowledge and procedures instantly.

You can:

  • Capture and share knowledge directly from Microsoft Teams.
  • Create or edit content via your Helpjuice.com account.

Requirements

To use the Helpjuice integration with Microsoft Teams, you must have an active Helpjuice account.

Installation

You can install the Helpjuice integration directly from Microsoft AppSource by selecting Try Now on the integration page. Try Now.

Best Practices

  • Keep your Helpjuice content up to date for seamless access in Teams.
  • Encourage your team to share new insights directly from Teams.
  • Use the integration to speed up onboarding and internal communication.
  • Ensure all users have active Helpjuice accounts before setup.

 

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Why is the knowledge base important?

With a knowledge base, you can allow your customers to self-help themselves, thus reducing your customer support by up to 60%. Furthermore, you can also have your team get instant answers to the questions they need without having to email themselves all using knowledge base software.

What is the purpose of a knowledge base?

The purpose of knowledge base software is to allow you to host your knowledge base/corporate wiki in one centralized 'hub'. Both your customers, and employees can now access information within seconds!

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