If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
- Getting Started
- API V2
- API V3
- Article Editor
- Knowledge Base Settings
- Swifty (In-App Widget)
- Billing / Subscription
With the Allowed IPs option, only users coming through specific IPs will be able to access your Knowledge Base.
To restrict access to your knowledge base:
- Click on your Profile Picture > Settings
- Access the Security Settings section
- In the Allowed IPs section add all IP addresses - one IP per line
If the IP is not whitelisted and the user tries to access your knowledge base, they will be redirected to a 404 page