Knowledge base security is one of the most valuable features in Helpjuice! If you want to restrict access to everyone, except only the people to whom you have granted access to a special URL, you can turn your knowledge base Accessible Only Via Encrypted URL.

To enable this feature:

• Click on your Profile Picture > Settings
• Access the Accessibility & Privacy section
• Turn on Accessible only via encrypted URL 
• Click Save Changes
• Share the encrypted link generated

Your knowledge base will be accessible to all logged-in users and only to Public Users to whom you have given that link. 

The unique token URL is generated automatically for each knowledge base and it's uncrackable because of its length and the number of randomly generated characters.

Regenerating The Encrypted Link

If you gave the link to the wrong person, all you have to do is click Regenerate Token and the old link you gave to the wrong person will no longer be valid and your knowledge base won't be accessible if someone tries to re-use the old URL token.