How To Share Internal Articles via Shareable URL
The Shareable URL feature allows you to share internal articles with external users using a special link.
Written by Denis Omerovic
Updated at September 26th, 2024, by Amanda Stançani
Table of Contents
How to Create a Shareable URL? How To Regenerate a Shareable URL? How To Disable Article Access via Shareable URL?Ever wanted to share internal content with public users, using a special URL? Our Shareable URL feature allows you to share Internal articles using a special URL (which you can always change)
How to Create a Shareable URL?
Old Editor
To create a Shareable URL simply click on the Access Level section on the left-side menu and under options (Public, Shareable URL, Internal and Private) select Shareable URL. Once you click on Shareable URL the pop-up will open, copy the link by clicking on it and hit save.
New Editor
To create a Shareable URL simply click on the Access Level section below the article's title and select Shared URL. Once you click on Shared URL the pop-up will open, copy the link using this button 
and hit save.
How To Regenerate a Shareable URL?
In case you'd like to change the URL, for security purposes, you may do so very easily.
Old Editor
To Regenerate a Shareable URL simply click on a Regenerate button in the Shareable URL pop-up. Once the new link is created, copy it and hit save!
New Editor
To Regenerate a Shared URL simply click on a Regenerate button in the Shared URL pop-up. Once the new link is created, copy it and hit save!
How To Disable Article Access via Shareable URL?
Old Editor
To disable the Shareable URL you have two options:
- Change the access level to Internal or Private
- In the Shareable URL pop-up click on Disable Link Sharing: the link will be automatically disabled and the access level will be switched to Internal.
New Editor
To disable the Shared URL you have two options:
- Change the access level to Internal or Private
- In the Shared URL pop-up click on Disable Link Sharing: the link will be automatically disabled and the access level will be switched to Internal.
