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Upgrade or downgrade your Helpjuice account / subscription

Written by Emil Hajric

Updated at September 30th, 2024, by Eldin Hajric

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

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Good news! Do you need to add more users? It is time to upgrade your account. 

To upgrade your account please follow the following steps: 

  1. Login to your account.
  2. Click on your initials or picture in the bottom left corner of your Helpjuice account. 
  3. Click on Billing/Receipts
  4. Select the plan you would like to upgrade to or downgrade to. 

 

 

 

subscription upgrade upgrade account downgrade plans subscription downgrade account account

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Why is the knowledge base important?

With a knowledge base, you can allow your customers to self-help themselves, thus reducing your customer support by up to 60%. Furthermore, you can also have your team get instant answers to the questions they need without having to email themselves all using knowledge base software.

What is the purpose of a knowledge base?

The purpose of knowledge base software is to allow you to host your knowledge base/corporate wiki in one centralized 'hub'. Both your customers, and employees can now access information within seconds!

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