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Upgrade or downgrade your Helpjuice account / subscription

Written by Emil Hajric

Updated at September 30th, 2024, by Eldin Hajric

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If you still have questions or prefer to get help directly from an agent, please submit a request.
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Good news! Do you need to add more users? It is time to upgrade your account. 

To upgrade your account please follow the following steps: 

  1. Login to your account.
  2. Click on your initials or picture in the bottom left corner of your Helpjuice account. 
  3. Click on Billing/Receipts
  4. Select the plan you would like to upgrade to or downgrade to. 

 

 

 

subscription upgrade upgrade account downgrade plans subscription downgrade account account

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Why is the knowledge base important?

With a knowledge base, you can allow your customers to self-help themselves, thus reducing your customer support by up to 60%. Furthermore, you can also have your team get instant answers to the questions they need without having to email themselves all using knowledge base software.

What is the purpose of a knowledge base?

The purpose of knowledge base software is to allow you to host your knowledge base/corporate wiki in one centralized 'hub'. Both your customers, and employees can now access information within seconds!

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