US English (US)
BS Bosnian

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Book a Demo
  • Product Updates
  • Contact Us
English (US)
US English (US)
BS Bosnian

Helpjuice Knowledge Base

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

Popular Topics: Getting Started, Customization, API V2, API V3 and Webhooks,

Popular Articles

  1. Privacy Policy (GDPR Updated)
  2. Terms of Service
  3. Helpjuice API v3
  4. Overview: Customization
  5. How To Integrate 3rd-party Apps Into Your KB
  6. Salesforce Integration
  7. How To Set Up Custom Domains
  8. Main Layout
  9. How can I export my questions, categories and other data?

Recently Updated Articles

Getting Started

Get Started With Helpjuice In Under 30 minutes!

Customization

Customizing The Look & Feel Of Your Knowledge Base

API V2

Helpjuice.com API & How It Works

API V3 and Webhooks

Helpjuice.com API & How It Works

Article Editor

Helpjuice Markdown & WYSIWYG Editor

Billing / Subscription

Updating Billing Information & Invoices

Authentication

Pricing

Swifty AI Chatbot

Swifty AI Helpbar

What's New

Video Tutorials

  • What is a Knowledge Base

    What is Knowledge Base
  • 1 min Intro Into Helpjuice

    Intro to Helpjuice
  • 15 min Helpjuice Demo

    Helpjuice Demo
  • Helpjuice: Real-Time Knowledge Base Activities

    Helpjuice: Real-Time Knowledge Base Activities
  • Helpjuice: Knowledge Base Analytics

    Helpjuice: Knowledge Base Analytics
  • Helpjuice: Knowledge Base Article Planner

    Helpjuice: Knowledge Base Article Planner
  • Helpjuice: Restoring & Backing up your Knowledge base

    Helpjuice: Restoring & Backing up your Knowledge base
  • Helpjuice: Customizing Your Knowledge Base Look

    Helpjuice: Customizing Your Knowledge Base Look
  • Helpjuice: Knowledge Base Article Editor

    Helpjuice: Knowledge Base Article Editor
  • Helpjuice: Importing Content From An Existing Knowledge Base Platforms

    Helpjuice: Importing Content From An Existing Knowledge Base Platforms
  • Helpjuice: Knowledge Base Settings – Configurability

    Helpjuice: Knowledge Base Settings – Configurability
  • Helpjuice: Localizing/Translating Your Knowledge Base with 1 Click!

    Helpjuice: Localizing/Translating Your Knowledge Base with 1 Click!
  • Helpjuice: Managing Users in Your Knowledge Base

    Helpjuice: Managing Users in Your Knowledge Base
  • Helpjuice: Dashboard – Managing your knowledge base content

    Helpjuice: Dashboard – Managing your knowledge base content
  • Helpjuice: Uploading Files in Your Knowledge Base

    Helpjuice: Uploading Files in Your Knowledge Base
  • Helpjuice: What is Helpjuice? What is knowledge base software?

    Helpjuice: What is Helpjuice? What is knowledge base software?
  • McLean Financial Services Company 2x Training Effectiveness With Helpjuice

    McLean Financial Services Company 2x Training Effectiveness With Helpjuice
  • Virgin Mobile Delivering 40% More Self-Service Support To Customers With Helpjuice

    Virgin Mobile Delivering 40% More Self-Service Support To Customers With Helpjuice

Become a Knowledge Base Expert

Free 1-on-1 Training Session/Demo

Pick a time that suits you, and we'll help you understand not only how to apply knowledge management, but all Helpjuice tips and tricks!

Helpjuice Amazing Team
Book a Demo Now

Copyright © 2025 - Helpjuice

Helpjuice, Inc. is a registered US Corporation, EIN # 45-2275731

Download W9
  • Help
  • Features
  • Pricing
  • About
  • Careers
  • Customers
  • Blog
  • Case Studies
  • Resources
  • Knowledge Base Examples
  • Privacy Policy
  • Terms of Service

Why is the knowledge base important?

With a knowledge base, you can allow your customers to self-help themselves, thus reducing your customer support by up to 60%. Furthermore, you can also have your team get instant answers to the questions they need without having to email themselves all using knowledge base software.

What is the purpose of a knowledge base?

The purpose of knowledge base software is to allow you to host your knowledge base/corporate wiki in one centralized 'hub'. Both your customers, and employees can now access information within seconds!

Made with from Miami, Bosnia, Morocco & Brasil

+1 (833) 387 3877 support@helpjuice.com
Expand