All knowledge bases come with a Contact Us form, which can be customized according to your needs. For more information on how to request a customization check this article.

Contact Form Recipients

You can always change the email address to which Helpjuice sends contact form submissions. To change where Helpjuice emails are sent to:

• Click on your Profile Picture > Settings
• Access the Contact Form section
• In the Support E-mail field, enter the desired email address
  • If this field is left empty, the account owner will receive the contact form emails.

By default, the Support E-mail Subject is set to [Support] {{ question.name }}

Avoiding Spam

In order to avoid spam, we can add reCAPTCHA to the contact-us/feedback forms. You just need to generate a v2 key pair at https://www.google.com/recaptcha/admin/create, access yoursubdomain.helpjuice.com/admin/settings/contact_form, fill in the reCAPTCHA fields, send us a customization request and will implement it for you!