Integrating Your Knowledge Base With Your Ticketing System
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- Getting Started
- Knowledge Base Settings
- Article Editor
- Swifty (In-App Widget)
- Billing / Subscription
Helpjuice plugs right into your Ticketing App's support inbox! Depending on how you've set up your ticketing system, most systems will intercept any emails assigned to a specific email address and convert them into tickets automagically.
With Helpjuice, all you'd have to do, to make sure your contact form submissions are created as tickets, is have Helpjuice send emails to that ticketing address.
For more details, check out our article on integrating 3rd party apps into Helpjuice.