How To Update and Reset Your Password
Learn how to update and reset your password to enhance the security of your account
Written by Amanda Helpjuice
Updated at August 8th, 2025, by Ivanna Parra
Maintaining a strong password is essential for keeping your account secure. Whether you want to update your current password or need to reset it because you've forgotten it, the process is quick and straightforward. Follow the steps below to manage your password with ease.
Updating Your Password
You can easily update your password by following these steps:
- Go to Profile Settings: Click on your Profile Picture in the top-right corner and select Settings.
- Access the Password Section: In the settings menu, click on Password.
- Enter Your Current Password: For security purposes, you'll need to input your current password.
- Set a New Password: Enter your new password in the designated field.
- Confirm Your New Password: Re-enter the new password to confirm it’s correct.
- Save Changes: Once confirmed, save the changes to update your password.
Rules for Password
To create a new password, you have to meet all the following requirements:
- Minimum 8 characters
- Can't be same as previous
Resetting Your Password
Forgot your password? No problem! Follow these steps to reset it:
- Go to the Password Reset Page: Visit https://helpjuice.com/users/password/new.
- Enter Your Email Address: Provide the email address associated with your account.
- Check Your Email: We will send you instructions on how to create a new password.
FYI If you are redirected to your Dashboard instead of the reset screen, it means you are already logged in. Try opening the link in a new incognito or private window to access the password reset page correctly.