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Helpjuice Glossary

Written by Emil Hajric

Updated at September 18th, 2024, by Emil Hajric

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This is a auto-generated Article of all your definitions within the glossary.

Glossary

This is a auto-generated Article of all your definitions within the glossary.

  • ASAP

    ASAP is an expression used to say As Soon As Possible

  • body of the article

    explanation

  • Body of the article change

    explanation

  • bug

    bug is an expression to explain a common issue in a software release

  • Default Language

    When someone goes to your knowledge base without any language attribute, we'll use this language.

  • deliver

    is an action to take items from our place to the customer's place

  • demo

    demo is a call to show clients things

  • EOD

    EOD is an expression to : End of Day

  • FAQS

    frequently asked questions

  • Glossary

    The Helpjuice Glossary feature helps users define terms unique to their organization, and display the meaning/definition instantly, on hover.

  • KB

    Knowledge Base

  • knowledge base

    A repository that stores and organizes searchable information to help users find quick answers.

  • knowledge management

    Knowledge management (KM) is the process of creating, sharing, using and managing the knowledge and information of an organization.

  • NDA

    Non Disclosure Agreement

  • Procedure summary for how to extend your free trial

    Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

  • Underline

    A line drawn under a word or phrase, especially for emphasis

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Why is the knowledge base important?

With a knowledge base, you can allow your customers to self-help themselves, thus reducing your customer support by up to 60%. Furthermore, you can also have your team get instant answers to the questions they need without having to email themselves all using knowledge base software.

What is the purpose of a knowledge base?

The purpose of knowledge base software is to allow you to host your knowledge base/corporate wiki in one centralized 'hub'. Both your customers, and employees can now access information within seconds!

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