Localizing/Translating Your Knowledge Base with 1 Click!

Published June 21st, 2021 by Denis Omerovic

Editor Shortcuts

Published May 20th, 2020 by Denis Omerovic

Common Actions  Ctrl + C or ⌘ Cmd + C Copy selection to the clipboard.  Ctrl + V or ⌘ Cmd + V Pastes to the clipboard. Ctrl + X or ⌘ Cmd + X Cuts the selection from the editor to the clipboard. Ctrl + Z or ⌘ Cmd + Z Undo Ctrl + Y or ⌘ Cmd + Shift + Z Redo Ctrl + P or ⌘ Cmd + P Opens the insert image popup to insert an image in the editor.   Basic Fo

Customizing Your Knowledge Base Look

Published June 21st, 2021 by Denis Omerovic

Knowledge Base Settings – Configurability

Published June 21st, 2021 by Denis Omerovic

Uploading Files in Your Knowledge Base

Published June 21st, 2021 by Denis Omerovic

Importing Content From An Existing Knowledge Base Platforms

Published June 21st, 2021 by Denis Omerovic

Knowledge Base Article Planner

Published June 21st, 2021 by Denis Omerovic

What is Helpjuice? What is Knowledge Base Software?

Published June 21st, 2021 by Denis Omerovic

Dashboard - Managing Your Knowledge Base Content

Published June 21st, 2021 by Denis Omerovic

Knowledge Base Analytics

Published June 21st, 2021 by Denis Omerovic

Real-Time Knowledge Base Activities

Published June 21st, 2021 by Denis Omerovic

Freshdesk Integration

Published March 26th, 2021 by Denis Omerovic

Overview Freshdesk Integration allows you to instantly search and attach your Helpjuice Knowledge Base Articles to your Freshdesk tickets, switch between your Knowledge Base languages and use contact form submissions to create new Freshdesk tickets. Installation You can install Freshdesk integration here or simple search for Helpjuice in Freshworks

Restoring & Backing up your Knowledge Base

Published June 21st, 2021 by Denis Omerovic

Managing Users in Your Knowledge Base

Published June 21st, 2021 by Denis Omerovic

How To Share Internal Articles via Shareable URL

Published September 15th, 2020 by Denis Omerovic

Ever wanted to share internal content with public users, using a special URL? Our Shareable URL feature allows you to share Internal articles using a special URL (which you can always change) How to Create a Shareable URL? Old Editor To create a Shareable URL simply click on the Access Level section on the left-side menu and under options (Public, S

How To Switch Languages On The Front End

Published November 6th, 2020 by Denis Omerovic

What is a Language Switcher? A Language Switcher allows users to easily toggle between the different languages available in your multilingual knowledge base, helping them find content in their preferred language quickly and effortlessly. Language Switcher Design Default Design By default, the Language Switcher displays both the language code and cor

Knowledge Base Article Editor

Published June 21st, 2021 by Denis Omerovic

Article Feedback

Published August 9th, 2021 by Denis Omerovic

Article Feedback feature it's an easy way for your authors and collaborators to receive feedback on their articles. This way your customers can comment on an article or specific section of an article which gives you the ability to improve your content and make sure that you cover what your customers need. Article Feedbacks feature works with multili

Content Preview

Published April 13th, 2021 by Denis Omerovic

Content Preview feature allows you to preview any changes on your Knowledge Base before you publish them. If you make any HTML, CSS or JS changes you can save them as draft and preview those changes. This is especially useful when you are not really sure how your content looks and you don't want to share any incomplete design changes with your audie