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Eldin Hajric
success@helpjuice.com
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Update Your Helpjuice Subscription
Published April 23rd, 2024 by Eldin Hajric
Introduction Whether your team is growing and you need to add more users, or you're looking to adjust your subscription to better fit your current needs, modifying your Helpjuice plan is straightforward and quick. Follow these steps to upgrade or downgrade your account effortlessly. Edit Tutorial What Happens Next? Once you’ve confirmed your selec
Is there are a storage limit?
Published April 10th, 2023 by Eldin Hajric
No, there is not a storage limit with Helpjuice. We offer unlimited storage.
How to migrate content from a live account to a sandbox account
Published June 29th, 2023 by Eldin Hajric
Video walkthrough If you have created a sandbox account and wish to transfer data from your live account, here's how to do it: Login to your Helpjuice account. Click on dashboard. Hover over the category you wish to download. Click export HTML. An export link will be sent to you by email or you can click on settings, export data and find all the ex
Cookies we use
Published March 6th, 2023 by Eldin Hajric
Helpjuice uses cookies to enhance your experience, manage sessions, remember preferences, and enable key knowledge base features. Below is a list of the cookies set by Helpjuice, including their purpose and duration. Name Description Age _helpjuice_session_v2 Manages the active user session and keeps the user logged in during their visit. Session au
What counts as a user?
Published April 10th, 2023 by Eldin Hajric
What is a user? A user is the main difference between our plans. A user is anybody who is added in the Helpjuice backend in the users section. If a user is a Super Administrator, Administrator, Collaborator, Draft Writer or Internal Viewer they would impact pricing. Do customers count as users? No. Customers do not count as users, unless they are
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