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Kyrillos

Kyrillos Hany

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Introducing Our New Import Feature: Convert Documents into Articles

Published November 2nd, 2023 by Kyrillos Hany

Introduction With our new import feature, you can now seamlessly upload DOC, DOCX, or PDF files and effortlessly convert them into articles. This feature is designed to save you time and enhance your content creation process, all while providing you with more flexibility and control over your documents. Simplifying Content Creation Creating engaging

5525 Views 1 min

Introducing Search Text Highlighting

Published October 10th, 2023 by Kyrillos Hany

Introduction We're thrilled to introduce our new feature: Search Text Highlighting. With this addition, we aim to improve the way you search for information, making it quicker and more convenient than ever before.     Effortless Searching Search Text Highlighting dynamically highlights matching text, instantly drawing your attention to its location.

1083 Views 1 min

Exploring Collapsing and Non-Collapsing Accordion Behavior

Published December 11th, 2023 by Kyrillos Hany

Introduction Accordions are a useful feature in an editor that allows users to collapse and expand content sections, providing a compact and organized way to present information. With accordions, users can create a title and body/content structure, displaying only the title initially and revealing the body when the user chooses to expand it. By impl

1418 Views 1 min
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Why is the knowledge base important?

With a knowledge base, you can allow your customers to self-help themselves, thus reducing your customer support by up to 60%. Furthermore, you can also have your team get instant answers to the questions they need without having to email themselves all using knowledge base software.

What is the purpose of a knowledge base?

The purpose of knowledge base software is to allow you to host your knowledge base/corporate wiki in one centralized 'hub'. Both your customers, and employees can now access information within seconds!

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