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Aziz Mejri

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How to Use Accordions and Tabs

Published August 3rd, 2023 by Aziz Mejri

Helpjuice provides accordions and tabs in the Article Editor to help you structure long or complex articles. Accordions collapse content to reduce scrolling, while tabs let users switch between different sections without leaving the page. Using these features makes your knowledge base more readable, interactive, and professional. In this article, yo

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Why is the knowledge base important?

With a knowledge base, you can allow your customers to self-help themselves, thus reducing your customer support by up to 60%. Furthermore, you can also have your team get instant answers to the questions they need without having to email themselves all using knowledge base software.

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The purpose of knowledge base software is to allow you to host your knowledge base/corporate wiki in one centralized 'hub'. Both your customers, and employees can now access information within seconds!

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