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Nicholas Jarretta

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Analytics API

Published March 15th, 2023 by Nicholas Jarretta

The Analytics API allows you to access detailed data on user searches, article views, and engagement metrics. This enables you to monitor and improve the effectiveness of your knowledge base content. In this article, you’ll learn: How to access the Analytics API endpoints Available filters and parameters for customizing data retrieval Interpreting t

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With a knowledge base, you can allow your customers to self-help themselves, thus reducing your customer support by up to 60%. Furthermore, you can also have your team get instant answers to the questions they need without having to email themselves all using knowledge base software.

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