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Emir

Emir Vatric

vatricemir@gmail.com

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Single Sign-On Authentication

Published May 4th, 2021 by Emir Vatric

SSO Overview In this article, we'll explore the concept of SSO and walk you through the process of setting it up seamlessly within your Helpjuice account. Single Sign-On (SSO) is a modern authentication method designed to simplify user access to multiple applications and websites. With SSO, users can securely authenticate themselves using a single s

17761 Views 6 min

Helpjuice API v3

Published July 24th, 2020 by Emir Vatric

Overview Version 3 of the Helpjuice API is structured around REST, HTTP, and JSON. API endpoint URLs are organized around resources, such as users or articles. It uses HTTP methods for indicating the action to take on a resource, and HTTP status codes for expressing error statuses. Resources are represented in JSON following a conventional schema. B

83093 Views 59 Likes 13 min
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With a knowledge base, you can allow your customers to self-help themselves, thus reducing your customer support by up to 60%. Furthermore, you can also have your team get instant answers to the questions they need without having to email themselves all using knowledge base software.

What is the purpose of a knowledge base?

The purpose of knowledge base software is to allow you to host your knowledge base/corporate wiki in one centralized 'hub'. Both your customers, and employees can now access information within seconds!

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