How To Improve Search Results (Keywords)

Written By Amanda Stancani (Super Administrator)

Updated at May 20th, 2020

Our search works by analyzing the article title, subtitle, body of the article and keywords for relevant results.

What Are Keywords?

Let's say you have an article "How to install Helpjuice" and it doesn't have the words "Intergrating Helpjuice" or "Javascript widget", but you think those terms would be relevant for your users. You can add these two phrases as keywords to make sure your users find the most relevant result.

Adding Keywords

  • Click New Article or edit an existing article
  • Add the desired keywords in the "Add a keyword" section

Viewing Keyword Details

Your Analytics page will help you understand what keywords users are using, so that you can add them to your articles. To check the Keywords section:

  • Click on the Analytics icon
  • Access the Searches tab
  • Scroll down the page and click on the Keywords button
  • Click on the Info icon to view the details of each keyword

You must be a Super Administrator or Administrator to access the Analytics section.

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