Overview: Article Templates
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
- Getting Started
- Knowledge Base Settings
- Article Editor
- Swifty (In-App Widget)
- Billing / Subscription
Templates help maintain document consistency and can save a lot of time!
You can also create, edit and manage your templates directly in the Article Templates section.
- Access your Dashboard
- Click on Article Templates section
- Click New Article Template to create your first template!
If you have already created an article and want to make it a template:
- Click to edit the article
- In the article editor click More > Save as template, give a name for the template and save it.
It is important to mention that all your templates will be available ONLY to you.