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Using Our Text Editor

9 Articles in this category

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How to upload file?

A lot of times you'd like to be able to guide users to better understand your solution through images or file attachments (such as PDFs). We've made it super easy for you to do just this, within Helpjuice. Helpjuice's editor supports uploading files and photos and is super easy to use. Follow three simple steps below and you can have images and file...

F2f4255b04f07c9aaa6f58385ffd3d9b

Last updated: October 28th, 2016 by

Embedding Videos Into Your Knowledge Base

While writing articles, you might want to add a video to better explain your content. With Helpjuice adding a video is as simple as copy pasting. We found that articles with videos help promote user engagement and makes your knowledge base a place where your users come to find an answer. To add a video to your knowledge base start off by open up the...

F2f4255b04f07c9aaa6f58385ffd3d9b

Last updated: August 2nd, 2016 by

How to add new articles

Your browser does not support HTML5 video....

08ea012200f110a8dc5690ac6b0d9233

Last updated: July 27th, 2017 by Eldin Hajric

Text editor features

With Helpjuice you have the ability to:  Insert Colors Insert Emoticons Change font size  Add Unordered/Ordered Lists Increase/decrease indent Insert Images (up to 10mb)  Insert links Insert files (up to 10mb) Insert videos (up to 500mb) and embed videos Insert Tables Insert Quotes Clear Formatting View code Insert Articles Insert Tabs Insert Accord...

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Last updated: December 20th, 2018 by Eldin Hajric

How to choose multiple categories

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Last updated: January 23rd, 2018 by Eldin Hajric

How to add a subcategory

To add a subcategory, first open the category you want the subcategory to appear in and then click on the plus icon ...

08ea012200f110a8dc5690ac6b0d9233

Last updated: July 27th, 2017 by Eldin Hajric

Are there any limits with content?

Videos Embedded videos do not have any limits. If you are hosting a video on Helpjuice, there is a limit of 500 mb.  Images/Files Helpjuice supports any image type or file type. Images and files can be uploaded to Helpjuice if they do not exceed 10mb in size.  Is there a limit to how many articles/categories I can have? No - you can have unlimited a...

08ea012200f110a8dc5690ac6b0d9233

Last updated: July 27th, 2017 by Eldin Hajric

Expiration/Auto-publish dates

Helpjuice allows setting expiration dates or auto-publish dates. To set expiration or auto-publish dates follow the following steps:  Your browser does not support HTML5 video....

08ea012200f110a8dc5690ac6b0d9233

Last updated: July 27th, 2017 by Eldin Hajric

Keywords

Our search works by analyzing the article title, body of the article and keywords for relevant results. Adding keywords to an article can help a user find what they are looking for. Going through your Helpjuice analytics will help you understand what keywords users are using, so that you can add them to your articles.  To add keywords to an article ...

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Last updated: November 14th, 2017 by Eldin Hajric

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