How to upload file?
A lot of times you'd like to be able to guide users to better understand your solution through images or file attachments (such as PDFs). We've made it super easy for you to do just this, within Helpjuice. Helpjuice's editor supports uploading files and photos and is super easy to use. Follow three simple steps below and you can have images and file...
Embedding Videos Into Your Knowledge Base
While writing articles, you might want to add a video to better explain your content. With Helpjuice adding a video is as simple as copy pasting. We found that articles with videos help promote user engagement and makes your knowledge base a place where your users come to find an answer. To add a video to your knowledge base start off by open up the...
Text editor features
With Helpjuice you have the ability to: Insert Colors Insert Emoticons Change font size Add Unordered/Ordered Lists Increase/decrease indent Insert Images (up to 10mb) Insert links Insert files (up to 10mb) Insert videos (up to 500mb) and embed videos Insert Tables Insert Quotes Clear Formatting View code Insert Articles Insert Tabs Insert Accord...
Are there any limits with content?
Videos Embedded videos do not have any limits. If you are hosting a video on Helpjuice, there is a limit of 500 mb. Images/Files Helpjuice supports any image type or file type. Images and files can be uploaded to Helpjuice if they do not exceed 10mb in size. Is there a limit to how many articles/categories I can have? No - you can have unlimited a...
Keywords
Our search works by analyzing the article title, body of the article and keywords for relevant results. Adding keywords to an article can help a user find what they are looking for. Going through your Helpjuice analytics will help you understand what keywords users are using, so that you can add them to your articles. To add keywords to an article ...
