Installing Google Analytics on Helpjuice
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
- Getting Started
- Knowledge Base Settings
- Article Editor
- Swifty (In-App Widget)
- Billing / Subscription
Helpjuice provides advanced reports about what your users are doing in your Knowledge Base, such as what customers are looking for, keywords, detailed activities for logged users, filters and much, much, much more.
However, sometimes you could want to know additional information about your Knowledge base, which can be offered by Google Analytics, like integrate some data with your main site reports.
Google Analytics is the most popular and complete free Analytics tool. So, if you want to integrate your KB with GA, it is totally easy.
Assuming you're already logged in, open the Customize menu, and paste the Google Analytics snippet into your Main Layout, before the
If you don't know where you can find your Google Analytics tracking code, take a look at this official tutorial.