Overview: Multiple Languages & Localization
Localize Your Knowledge Base in 50+ languages.
Table of Contents
How To Add Languages How to Add Translations How To Manually Add A Translation To An Article How To Auto-Translate an Article Adding A Language Switcher To The Frontend Additional SettingsArticle Languages & Translations allows you to translate and link content in more than 50 different languages.
By adding translations to your articles, users can easily access the content in their preferred language with a click of a button
How To Add Languages
How to Add Translations
You can automatically translate your entire knowledge base in the Language Settings page, or, manually translate each article by accessing it, and creating a translation of it from the existing languages added to your knowledge base.
How To Manually Add A Translation To An Article
To add a new article translation simply follow the instructions below:
New Editor
- Open your article
- Click on
- Select the language, article destination, and the user you want to assign the translation to.
- If you would like us to automatically translate the article, enable the Automatically Translate This Article feature.
- If there is an existing translation of the article, you can link it by selecting the Link an existing article as Selected Language, and then searching for the existing article.
- Click on Add Translation one more time!

Old Editor
- Open your article
- Click on Add Translation
- Select the language, article destination, and the user you want to assign the translation to.
- If you would like us to automatically translate the article, select the Automatically Translate This Article option.
- If there is an existing translation of the article, you can link it by selecting the Link an existing article as Selected Language option, then searching for the existing article.
- Click on Add Translation one more time!

A pop-up window will open with the following options and, when clicking on "Add Translation", the article will be created in the chosen language.

- Select a Language - Select the language to which you want to add a translation.
- Article Destination - Select the category in which you want to place the article.
- Assign Translation to - Choose which users will be assigned as translators. They will be notified via email.
- Automatically Translate this Article - Check this option if you want to automatically translate the article.
- Link an existing article - This allows you to link the translation to the content written in your default language. Check the section below for more details.
How To Auto-Translate an Article
Auto-Translate is an automatic machine translation using an AI engine. You can copy everything from one language to another and automatically translate all content or you can run Auto-Translate for each article.
Adding A Language Switcher To The Frontend
A language switcher may not appear if you do not have the latest theme, or implemented the language code (if you are using an older theme).
Please refer to how to add a language switcher, or submit a Customization Request if you do not see a language picker in your Knowledge Base.
Additional Settings
To learn more about protected terms, and adding and deleting languages to your Knowledge Base, please check our Languages & Translations Settings article.