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Customization

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  • Getting Started
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  • Knowledge Base Settings
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Customization

Customizing The Look & Feel Of Your Knowledge Base

  • Knowledge Base Themes
  • Basic Customization
  • How To Restore Design Changes
  • How To Submit Customization Requests

Customization Guides
  • Overview: Customization
  • Shopify/Liquid Documentation
  • Shopify/Liquid Syntax
  • Standard Sections
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  • How To Remove PDF/XLS/DOC Preview From Your Account
  • PDF Preview
  • How To Add Click To Zoom To Your Knowledge Base Images
  • Installing Google Analytics on Helpjuice

Popular Articles

  1. How To Automatically Assign Users To Groups
  2. Helpjuice API v3
  3. Privacy Policy (GDPR Updated)
  4. Terms of Service
  5. How To Install Helpjuice ?
  6. How To Set Up Custom Domains
  7. Having Helpjuice Run On A Subdirectory Of Your Website (e.g. /help)
  8. How To Install Swifty
  9. Single Sign On Authentication

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Why is the knowledge base important?

With a knowledge base, you can allow your customers to self-help themselves, thus reducing your customer support by up to 60%. Furthermore, you can also have your team get instant answers to the questions they need without having to email themselves all using knowledge base software.

What is the purpose of a knowledge base?

The purpose of knowledge base software is to allow you to host your knowledge base/corporate wiki in one centralized 'hub'. Both your customers, and employees can now access information within seconds!

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