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Customization

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  • Getting Started
    New to Helpjuice? Start Here Users Accessibility Content Management Multilingual Knowledge Bases Analytics
  • Knowledge Base Settings
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  • API V2 (OLD)
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    Customization Guides
  • Billing / Subscription
  • GDPR
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Customization

Customizing The Look & Feel Of Your Knowledge Base

  • Knowledge Base Themes
  • Basic Customization
  • How To Restore Design Changes
  • How To Submit Customization Requests

Customization Guides
  • Overview: Customization
  • Shopify/Liquid Documentation
  • Shopify/Liquid Syntax
  • Standard Sections
  • Contextual Sections Guide
  • How To Remove PDF/XLS/DOC Preview From Your Account
  • PDF Preview
  • How To Add Click To Zoom To Your Knowledge Base Images
  • Installing Google Analytics on Helpjuice

Popular Articles

  1. Helpjuice API v3
  2. How To Automatically Assign Users To Groups
  3. Privacy Policy (GDPR Updated)
  4. Terms of Service
  5. How To Set Up Custom Domains
  6. Single Sign On Authentication
  7. How To Install Swifty
  8. Single Sign On with ActiveDirectory Federation Services (ADFS)
  9. Having Helpjuice Run On A Subdirectory Of Your Website (e.g. /help)

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Why is the knowledge base important?

With a knowledge base, you can allow your customers to self-help themselves, thus reducing your customer support by up to 60%. Furthermore, you can also have your team get instant answers to the questions they need without having to email themselves all using knowledge base software.

What is the purpose of a knowledge base?

The purpose of knowledge base software is to allow you to host your knowledge base/corporate wiki in one centralized 'hub'. Both your customers, and employees can now access information within seconds!

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